SMS Terms & Conditions
Effective Date: May 7th, 2025
This SMS Terms & Conditions page outlines how Luna Environmental communicates with you via text message (SMS) and your rights and responsibilities in connection with these communications. By opting in to receive SMS messages from Luna Environmental, you agree to the terms outlined below.
1. Consent to SMS Communication
When you provide your phone number and opt in to receive text messages, you consent to receive SMS communications from Luna Environmental. We do not share your phone number with third parties for marketing purposes.
2. Types of Messages You May Receive
Depending on your interaction with Luna Environmental, you may receive messages such as:
Appointment confirmations or reminders
Follow-up communications
Billing inquiries or payment reminders
Promotions or special offers (only if applicable and permitted)
Example:
“Hello, this is a reminder for your appointment with [Technician Name] from Luna Environmental at [Location] on [Date] at [Time]. You may reply STOP to unsubscribe at any time.”
3. Message Frequency
The number of SMS messages you receive may vary based on the type of communication. On average, you may receive up to 1 message per week regarding appointments, billing, or account updates.
4. Messaging Fees
Standard message and data rates may apply, depending on your mobile carrier and plan. These charges are your responsibility. Fees may vary for domestic vs. international messaging.
5. How to Opt-In
You may opt in to receive SMS messages from Luna Environmental in any of the following ways:
Verbally, during a conversation with our team
By submitting an online or digital consent form
By completing a paper form in person
6. How to Opt-Out
You can opt out of SMS communications at any time. Simply:
Reply STOP to any SMS message you receive from us
Or, contact us directly at https://lunaenvironmental.com/contact/ to request removal
Once you opt out, you will no longer receive SMS messages from Luna Environmental unless you re-subscribe.
7. Help & Support
If you are experiencing issues or have questions about our SMS communications:
Reply HELP to any message for assistance
Or contact us directly at https://lunaenvironmental.com/contact/
8. Disclosures
Message and data rates may apply
Message frequency may vary
You can opt out at any time by texting STOP
For help, reply HELP or visit our Privacy Policy
If you do not wish to receive SMS messages, simply leave the SMS consent checkbox unchecked when providing your contact information.
